Shipping Policy

1. Delivery Coverage

• We currently deliver products across India through trusted courier and logistics partners.

• Delivery availability may vary based on pin code and courier service coverage.

2. Dispatch Time

• Orders are normally processed and dispatched within 1–3 business days after successful payment.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Custom or personalized products may require additional processing time, which will be communicated at the time of order.

3. Estimated Delivery Time

• Standard delivery times vary by region:

  • Metro cities: 3–7 business days

  • Non-metro cities: 5–10 business days

  • Remote or rural areas: 7–15 business days

• Delivery times may be affected by factors such as festivals, strikes, weather conditions, logistics delays, or unforeseen events.

• While we try to deliver within the estimated timeline, delays beyond our control may occur.

4. Shipping Charges

• Shipping charges may vary based on:

  • Product type

  • Delivery location

  • Order value

• Any applicable shipping charges will be shown at checkout before payment.

5. Order Tracking

• Once an order is shipped, you will receive:

  • A tracking number

  • A link to track shipment status online

• Tracking updates are based on courier system availability.

6. Incorrect Address & Failed Delivery

• Customers are responsible for providing the correct delivery address and contact details.

• If the courier is unable to deliver due to:

  • Wrong address

  • Unavailability of the recipient

  • Incomplete information
    The package may return to us, and re-delivery charges may apply.

7. Damaged / Tampered Shipments

• If the package appears damaged or tampered with at delivery:

  • Do not accept the parcel.

  • Mark it as “Rejected due to damage” with the delivery representative.

  • Notify us immediately with proof (photos or video) at contact@varam.shop

8. Delivery Delays

• We are not liable for delays caused by courier services, natural events, or reasons beyond our control.

• We will assist in following up with the courier partner to resolve the issue as quickly as possible.

9. International Shipping

• We currently do not offer international shipping.

• Shipping is limited to addresses within India.

10. Contact Information

For shipping-related concerns or support, you may reach us at:

📧 Email: contact@varam.shop